❓ Frequently Asked Questions

🥗 What kind of meals do you offer?

We specialize in nutritious, balanced meals designed to support various health goals—whether you’re aiming for weight loss, maintenance, or simply eating cleaner. All meals are portion-controlled and made with fresh, wholesome ingredients.

📦 How does the meal plan work?

You choose your plan (daily, weekly, or monthly), select your preferred meals, and we deliver them straight to your door. No prep, no stress—just heat and enjoy.

🚚 Where do you deliver?

We currently deliver across Klang Valley. If you’re outside this zone, feel free to contact us—we’re always expanding!

🕒 When will my meals arrive?

Deliveries are made daily/weekly between 10am – 7pm. You’ll receive a confirmation message with tracking details once your order is on the way.

🧊 How should I store the meals?

Meals arrive chilled and should be stored in the fridge. They stay fresh for up to 3 days. For longer storage, you can freeze them—just check the label for freezing instructions.

🔄 Can I customize my meal plan?

Yes! You can swap meals, skip a week, or change your preferences anytime. Just log into your account or contact us directly—we’re happy to help.

💳 What payment methods do you accept?

We accept credit/debit cards, online banking, and e-wallets like [Touch ‘n Go, GrabPay, etc.]. All payments are securely processed.

❌ What’s your cancellation policy?

You can cancel or pause your plan with 3 business days’ notice before your next delivery. For urgent changes, please contact us directly.